Shipping Policy

Order Processing Time

  • Orders are processed within 24 hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Cairo & Giza: Delivered within 3–4 working days.

  • Other Cities: Delivered within 5–7 working days.

  • Delivery times may vary depending on location, courier delays, or high-demand seasons.

Order Tracking

  • Once your order is shipped, you will receive a confirmation message with tracking details.

  • If you haven’t received your tracking information, please contact us at 0104 419 5583.

Order Cancellation After Shipping

  • If an order is cancelled after it has been shipped, the delivery fee (45 LE) must be paid by the customer.

For any shipping-related inquiries, feel free to reach out to us at 0104 419 5583.